FanirHelp for accounts, publishing, safety, purchases, and policy questions in Fanir.

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Fanir ยท Support

Support

Answers for profile, publishing, safety, and support issues in Fanir.

Frequently Asked Questions

How do I update my profile in Fanir?

Open your profile area, edit the details you want to change, and save the update once everything looks right.

How can I publish a new cocoa post?

Use the publishing flow inside the app, select the media or text you want to share, review the result, and submit the cocoa post when you are ready.

What if I need to report, hide, or block another member?

Use the more menu on the relevant profile, post, or clip to report objectionable content, remove a post from your feed immediately, or block another member. Safety reports are usually reviewed within 24 hours.

What if my Cocoa Credits purchase does not appear?

Give the app a moment to refresh, try the restore flow if it is available, and contact support if the balance still does not update.

Still Need Help?

If you still need help with Fanir, email support and include the details that will help us review your request quickly. If your request involves objectionable content, harassment, or another safety concern, include the relevant account or content details so the report can usually be reviewed within 24 hours.

Email:

Policy Pages: Use the linked Privacy Policy and Terms & Conditions for reference.